PETU POS · RESTAURANT OPERATIONS
Restaurant Billing: A Practical Counter-to-Close Workflow
A step-by-step guide to menu setup, open checks, kitchen handoff, payment, receipt verification and daily close.
Billing · Published 2026-10-04 · Petu POS Editorial Team
01
Before the first order
Check that menu names, categories, prices, taxes and payment methods are configured. Print a sample receipt and verify the details against the restaurant's approved setup.
Give staff individual accounts where appropriate and show them how to find the active check and correct a mistake before payment.
02
From check to kitchen
Enter items carefully and read the check back when the order is unusual. Send a KOT after the order is ready for preparation; make sure the kitchen receives a readable ticket at the intended printer.
Create a clear procedure for changes, cancellations and questions rather than relying on undocumented verbal corrections.
03
Payment and close
Confirm the amount due before recording payment. At close, compare paid orders with payment records, review cancellations and use a consistent date range for reports. Export records if the bookkeeping workflow requires it.
See the Petu POS billing capabilities and available POS reports.
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